I recently took my car to the Mercedes-Benz service center on Queensway in Toronto, and I couldn't be more impressed with the experience. Mert Senkaya, the customer representative, was exceptional. He handled all the concerns with my car very professionally. His positive attitude and thorough understanding of the issues made the process smooth and stress-free. Mert's dedication to customer satisfaction truly sets a high standard. I highly recommend this service center and commend Mert for his excellent service!

I recently visited Mercedes-Benz the Queensway in Toronto for car service, and was very impressed with the experience. Mert Şenkaya was particularly helpful and polite, ensuring that everything went smoothly. He answered all my questions and made sure I was comfortable with the service being done. I highly recommend this dealership for their excellent customer service. Thank you, Mert, for your assistance!

I recently had my car serviced at Mercedes Toronto Queensway and the experience was outstanding. The customer service was top notch—every staff member was accommodating, making the process smooth and stress free. The team members at the front desk, and Anita in particular provided exceptional care and attention during my visit. They were thorough in checking me in and keeping me updated throughout the process. It’s refreshing to find a company that truly values their customers. Definitely a five-star experience. Thank you!

I recently had an excellent experience with Peter von Kaufmann at the Mercedes-Benz service department. From the moment I arrived, Peter was attentive and genuinely concerned about my car issue. He took the time to listen to my concerns, thoroughly diagnosed the problem, and explained everything in detail. His professionalism and expertise were evident, and he went above and beyond to ensure my car was serviced promptly. I truly appreciate his dedication to customer satisfaction and would highly recommend him to anyone needing assistance with their vehicle. Thank you, Peter, for making this experience so positive! Thanks for the battery ...

I had great experience of wonderful customer service and loved my car. Muhammad Shahzad worked really hard to get me my car that met all my needs and was ready in a timely manner. I highly recommend Mercedes Queensway and especially Muhammad’s service 👌🏽

I had a horrible experience at another MB. I decided to come here to Queensway location and spoke to a manager there named Mert for some advice. He was such a nice, respectful, knowledgeable and understanding person. So, I decided to give them my Mercedes and when I picked up my car it felt new as ever!! After my experience, I recommended this location to my friends and family who drive a MB. And to you reading this!! Highly recommend Queensway MB Location!! 10-10 experience. Thank you to Queensway Mercedes Benz staff!!

We recently purchased a Mercedes EQB and were exceptionally pleased with the warm welcome we received and the all inclusive service we experienced. Luke, the phenomenal product specialist was fabulous, exceptionally helpful and overall invested in the success of the brand! His courteous manner and the desire to help the customer truly speaks to his devotion to supreme customer satisfaction and it reflects on the impeccable attention of all dealership representatives. Thank you for your guidance, Mercedes on the Queensway!!!!

There are few things more important than seeing someone you care about treated with respect and kindness, and that’s exactly what Mert Senkalayci did for my father at Mercedes Queensway. Though I wasn’t there in person, my father shared with me how Mert went above and beyond during his visit to service the car I gifted him. Mert made my father feel incredibly important, something that holds deep significance for me. It wasn’t just about fixing a car—it was about making sure my father felt valued and respected throughout the entire experience. Hearing how Mert handled ...

(Translated by Google) Mr. MERT ŞENKALAYCI IS A GREAT CUSTOMER REPRESENTATIVE. HE IS A SUPER REPRESENTATIVE JUST LIKE THE MERCEDES BRAND. I CONGRATULATE HIM. THANKS MERCEDES FOR EMPLOYING SUCH A PERSONNEL 👏👏👏👏👏 (Original) MERT ŞENKALAYCI BEY HARİKA BİR MÜŞTERİ TEMSİLCİSİ.TAM MERCEDES MARKASI GİBİ SÜPER BİR TEMSİLCİ.KENDİSİNİ TEBRİK EDİYORUM.BÖYLE BİR PERSONELİ ÇALIŞTIRDIĞI İÇİN TEŞEKKÜRLER MERCEDES 👏👏👏👏👏

I recently bought a pre-owned Mercedes-Benz GLC43 here, and the whole experience was absolutely fantastic! I just walked in randomly, and Alex Hu was the salesperson who assisted me—not someone referred by a friend. Despite that, Alex was incredibly attentive and patient in helping me choose the right vehicle. He took me on test drives, explained all the details and performance features of the car, and fully considered my personal preferences. He also got me a really great discount. On the day I picked up the car, he prepared a surprise handover ceremony and gave me some adorable Mercedes-Benz ...